Safeguarding children
Clown Doctors Australia has zero tolerance for any form of abuse, neglect or exploitation of children, young people or vulnerable adults. We are committed to the rights of all children, young people and vulnerable adults to feel safe and be safe when participating in our programs. Clown Doctors Australia is proud that we have received the Safeguarding Children Certification through the Australian Childhood Foundation.
It is the shared responsibility of all team members at Clown Doctors Australia – the Board, staff, contractors, and volunteers – to:
- Prioritise the protection of children, young people and vulnerable adults from abuse and neglect
- Ensure the fundamental rights of children, young people and vulnerable adults are respected and safeguarded
- Create and maintain a culture where children, young people and vulnerable adults feel and are safe and valued when they access our services.
- Acknowledge that protecting children, young people and vulnerable adults is everyone’s responsibility
We expect all within our organisation, regardless of their role or level of responsibility, to act to safeguard children, young people and vulnerable adults from such harm by:
- adhering to the practices and behaviour detailed in our Safeguarding Children, Young People and Vulnerable Adults Policy and our Safeguarding Children, Young People and Vulnerable Adults Code of Conduct (Safeguarding Code)
- reporting any abuse or neglect of which they become aware of to our management and/or to external authorities responsible for the protection of children, young people and vulnerable adults, or to police, regardless of whether that abuse is being perpetrated by people within our organisation, or by those outside our organisation including those from the person’s family, extended family, their family’s extended network, caregivers or strangers.
Keeping children, young people and vulnerable adults safe is something everyone can be involved in, and we have developed information specifically for parents / guardians, children and young people. This information is available to help everyone understand what they can expect from the Clown Doctors Australia team.
If you would like to make a complaint or have any feedback you would like to share, here’s how you can do it:
- Phone our team on (02) 8978 4500
- Speak to a Clown Doctors Australia team member
- Send us a message via our Contact Us form
- Email us at info@clowndoctorsaus.org.au
- Write to us at Lvl 7, 9 Help St, Chatswood, NSW 2073




